We’ll always ask you to describe your business activities when you sign up.
It helps us to process your application quickly if you can provide a detailed description of your business activities on your application.
What do we need to know?
- What your business does
- What you’ve done so far
- What you are doing or planning to do to advertise your business
- If you are operating in a regulated industry, we may need your registration number with the accrediting body
If you already have a website, social media profiles, LinkedIn pages or a store on a selling platform/online marketplace, it would be great if you could provide links on the application.
In some instances, we may need more information to help us understand the nature of your business.
If we need any more information from you, our Customer Support Team will call, email or send you a message in app.
If you have questions, or if you're stuck on your application you can send us a secure message via your app (make sure you’re on the latest app version) or message us at support@countingup.com.
Our UK-based Support Team are available Monday to Friday, 9am-5pm.
You can visit the FCA website to find out more about safeguarding.