What is fraud?
Fraud is suspicious activity on your account that you didn't know about and didn't authorise.
What are APP scams?
APP scams happen when someone is tricked into sending money to a fraudster posing as a genuine payee.
There are various types of APP scams which are either;
‘malicious payee’, for example, tricking someone into purchasing goods that don’t exist or are never received.
‘malicious redirection’, for example a fraudster impersonating bank staff to get someone to transfer funds out of their bank account and into that of a fraudster.
How do you know if the payment I am making is a scam?
We can never know for sure if the payment you are going to make is a scam or not. We can use what we’ve learned from previous scam cases to help prevent new ones.
What type of payments are covered by Confirmation of Payee?
Any time you set up a new payee in pounds sterling, the name will go through a Confirmation of Payee check. This includes one-off payments and standing orders. This will not affect international payments as Confirmation of Payee is a UK directive.
What is Cyber Crime?
Cyber Crime is when fraudsters specifically target your devices such as computers, tablets, phones, or general use the internet in order to trick you.