Personal details:
- Your full legal name
- Your current home address
- Your date of birth
- Your nationality
- Your valid UK mobile number
- Your valid email address
Business details:
- Your business name
- Business type (Limited company or sole trader)
- A description of your business activities
- VAT registration (if registered)
It helps us to process your application quicker if you can provide as much information as possible in your application. In some instances, we may need more information to help us verify your identity and/or your business.
If we need any more information from you, our Customer Support Team will call, email or send you a message in app.
If you have questions, or if you're stuck on your application you can send us a secure message via your app (make sure you’re on the latest app version) or message us at support@countingup.com.
Our UK-based Support Team are available Monday to Friday, 9am-5pm.
You can visit the FCA website to find out more about safeguarding.