If you have entered your PIN incorrectly 3 times in a row, it will automatically block the card and stop anyone from using it as a security measure.
In order to unblock your card, follow these steps:
- Put your card into an ATM
- Enter the correct PIN (which you can find in-app)
- Select 'PIN services'
- Select 'PIN Unlock'
- Unblock your PIN by following the on-screen instructions