1. Countingup
  2. Troubleshooting

Troubleshooting

  • What is a Confirmation of Payee?
  • What is a Direct Debit Indemnity Claim?
  • I haven't received an email with my login code, what do I do?
  • How do I log out?
  • I'm trying to add a new payee but I'm not receiving the SMS. What should I do?
  • How can I log into my account from a different device?
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