If you are setting up a Direct Debit using a paper mandate form, you'll need to use the specific name and address of our regulated payment provider. Using these details ensures the instruction is correctly recognised by the banking system and linked to your business account. 📝
Provider details
When completing the form, please use the following information for the "Provider" section:
Prepay Technologies LTD
Station Square
1 Gloucester Street
Swindon
Wiltshire
SN1 1GW
What are the costs and timescales?
Once requested, a Direct Debit usually takes up to five working days to become active. There is a transaction fee of 30p for each Direct Debit payment taken from your account.
Payment processing begins at 08:00 every Monday to Friday. Please keep in mind that Direct Debits aren't processed on weekends or public bank holidays. 🏦