To set up a Direct Debit with a paper mandate form, check your account sort code first. If your sort code is 04-36-15, paper mandates aren't supported. If your sort code is 23-69-72, you can complete a paper form using your provider's details. Once set up, Direct Debits take up to five working days to become active, cost 30p per transaction, and process starting at 08:00 every weekday.
Accounts with sort code 04-36-15
If your sort code is 04-36-15, your account is provided by Griffin Bank Ltd. Griffin Bank doesn't support paper mandates; you can't set up Direct Debits using a physical paper form. If you have any questions or need extra help, please reach out to our support team.
Accounts with sort code 23-69-72
If your sort code is 23-69-72, Prepay Technologies Ltd (PPS) provides your account. When filling out a paper Direct Debit form, you'll need to enter their official details in the provider section. This ensures the banking system links the payment instruction to your business account smoothly.
Please use these exact details on your form 📝
Prepay Technologies LTD
Station Square
1 Gloucester Street
Swindon
Wiltshire
SN1 1GW
Costs and timescales
Once requested, a Direct Debit usually takes up to five working days to become active. Each Direct Debit payment taken from your business account carries a 30p transaction fee 🏦
We process payments starting at 08:00 every Monday to Friday. Keep in mind that Direct Debits aren't processed on weekends or public bank holidays.