Once your account is fully open and your card is activated, you can generate a formal letter confirming your business account details. This document is often required by suppliers, landlords, or other organisations as professional proof of your banking status. If you are a sole trader, the letter will also display your registered trading name, providing you with a comprehensive record to support your business requirements.
How to request your account letter
You can request this letter at any time directly through the app. It only takes a few taps to have a digital copy sent to your inbox:
Open the app and go to the Home tab.
Tap the Profile icon in the top-left corner of the screen.
Select Business details.
Tap Send account letter.
Delivery of your letter
Once you have requested the letter, we will email it immediately to your registered email address as a PDF attachment. This allows you to easily forward the document to whoever requires it or print a copy for your physical records. 📩
If your business details have recently changed, such as your trading name or registered address, please ensure these are updated in the app before requesting your letter to ensure all the information is accurate and up to date.